INNOVATION AND CO-CREATION: Building strong customer relationships in the cheese industry

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INNOVATION AND CO-CREATION: Building strong customer relationships in the cheese industry

In this session, Daniel Protz, Founder & CEO of FlavorWiki joins Marlene Boiesen, Commercial Development Manager Food Cultures & Enzymes, Timea Puskas-Larsen Global Product Manager Cheese, and Robert Aguilera Account Manager Cultures and Enzymes, from the leading, global bioscience company that develops natural ingredient solutions for the food, nutritional, pharmaceutical and agricultural industries, Chr. Hansen.

Duration: 58 Min • Dec 14th, 2022

About the Companies

    Chr Hansen
  • Chr Hansen is a leading, global bioscience company that develops natural ingredient solutions for the food, nutritional, pharmaceutical and agricultural industries. Their natural solutions play a key role in creating a food system that is resilient and prepared to feed a growing population while also minimizing its adverse climate impact – ensuring greater sustainability from farm to fork.

About the speakers

  • Daniel Protz

    Founder & CEO

    Daniel Protz is the Founder & CEO of FlavorWiki. He holds a bachelor's degree from Dartmouth College and an MBA from Stanford Business School. His professional background includes top global firms like Goldman Sachs, Deutsche Bank and Groupon, where he designed, built and implemented technology to support inventory, customer service, content publishing and pricing automation for 1 Billion+ USD e-commerce businesses.

  • Robert Aguilera

    Account Manager – Cultures and Enzymes

    Robert Aguilera is a CHR Hansen Food Cultures & Enzymes Account Manager primarily working with Fresh Dairy and Cheese producers, but also supports Plant Based and Fermented Meat customers as well. Robert has been in Cheese since 2001. First in retail, then sourcing and importing cheese and artisan food products from Europe and North America for Formaggio Kitchen, then in cheese production trade sales & support for 9.5 years serving artisan and industrial cheese makers in cultures, equipment, aging room shelving and tools, packaging for better shelf life and troubleshooting support while working for Fromagex. A passionate educator at heart, Robert created a Cheese and Culinary tasting experience club in Boston that ran for 4 years called the Bueno Queso Social Club. He is a charter member of the MA Cheese Guild, and has been a member of the American Cheese Society as an educational committee member for 3 years developing educational content for the annual conference and as a conference attendee for 13 years. Now he is the North American Lead for Chr Hansen’s Taste-IT Sensory program utilizing Flavorwiki Software, crafting surveys and participating in presenting fermented foods for analytical grading as well as impactful experiential tastings for innovation propulsion to provide unique customer sensory experiences for all fermented food and beverage companies that Chr Hansen supports. Robert is always looking forward to share, especially when tasting cheese.

  • Timea Puskas-Larsen

    Global Product Manager, Cheese

    Timea Puskas-Larsen is Global Product Manager at Chr. Hansen, responsible for enzymes used in the cheese industry. She has joined Chr. Hansen ca. 5 years ago and has been the one who started up the Taste-IT tool and developed together with Marlene and FlavorWiki. Timea is from Transylvania, with degrees in BSc. Food Engineering (RO), MSc. Biotechnology (DK), and Masters in Business Administration and Bioentrepreneurship (CBS, DK).

  • Marlene Boiesen

    Commercial Development Manager Food Cultures & Enzymes

    Marlene Boiesen has been with Chr. Hansen 4 1/2 years as Commercial Development Manager for the cheese ripening area. Creating new tasteful cheese solutions based on market insights and customer engagement. She holds a Masters Degree in Food Science and has developed commercial skills in the FMCG arena.

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