Online Community Support Administrator

Share This Opportunity!

Share

Online Community Support Administrator

South Africa
Remote-Work

Posted On: October 31st, 2022

FlavorWiki is an online market research platform seeking a dedicated Recruitment Operations Administrator to work as part of our Operations team in successfully sourcing and recruiting market research participants for our projects globally. The ideal candidate should be organized, have great attention to detail and be able to multitask and work in a fast-paced environment. 

This is a remote position, the applicant must have a fiber internet connection and should be available during working hours in European or US time zones (though not necessarily located in those areas).

The Recruitment Operations Administrator should be fluent in written and spoken English and have experience with online recruiting and freelancer websites like Upwork. The successful applicant will be responsible for managing contracts and payments for the recruited users. Additional languages are a plus. 

Responsibilities: 

  • Support the Operations team to identify, source and recruit users for market studies.
  • Maintain effective, constant and on-time communications with users in order to resolve questions and problems. 
  • Provide timely responses and solutions to project’s stakeholders.
  • Keep track of different projects in an organized and structured manner, following brand guidelines and stakeholder’s instructions.
  • Report back to higher management in a clear and effective way.
  • Other related tasks as assigned.

Requirements: 

  • Excellent command of English (verbal & written).
  • Strong organizational & multitasking skills.
  • Previous experience in recruiting operations will be considered an asset.
  • Experience working with job sourcing platforms. 
  • Detail-oriented and problem-solving skills.
  • Experience working with remote teams and agile technologies.
  • Very good with Excel/PPT/G-Docs/G-Sheets.

About FlavorWiki:

FlavorWiki is a digital insights company that provides market research services and a powerful analytical software for the food and ingredient industry to facilitate data collection, analysis and reporting of consumer insights across all relevant purchase drivers. It combines advanced data and machine learning techniques with easy-to-use features to enable digital communication with consumers, colleagues and suppliers around the world. 

We leverage a global community of testers who are invited to give their opinions on the products subject to the studies by completing surveys within the web-basedFlavorWiki application, no downloads required. All the data gathered in these studies is uploaded in real time into the software where our customers can run different statistical analyses, create reports and share results with colleagues.

The FlavorWiki team is a dedicated, multicultural and highly motivated group of professionals, located all around the globe, bringing unique capabilities, knowledge and diverse experience into the work dynamics at FlavorWiki. We encourage every team member to grow professionally and perform in a rewarding and always challenging environment.

Application process:

FlavorWiki will review every submission carefully and will get in touch with all applicants who provide the information and documents as requested and make a great fit for the role. The application process includes:

  1. Filling the online application form.
  2. Submitting a CV in English.
  3. Submitting a short presentation video / audio in English.

Applicants will be notified via email if they are selected for an online interview.

Please do not reach out to members of FlavorWiki on LinkedIn, email or otherwise. We accept applications via this job portal only. Those who do attempt to reach out via other channels will have their application nullified. All applications made by this job portal will be reviewed and responded to those who match the job requirements.

Apply for this Job Opportunity

Complete this form to apply for this job. FlavorWiki reviews every application and a member of our team will reach out to you if you're a great match.

Choose one
No File Choosen
PDF Format; Max 5 mb
No File Choosen
PDF Format; Max 5 mb
No File Choosen
Audio/Video Format; Max 25 MB
Choose Currency
Choose Expected Salary
Select Notice Period

By submitting this form you agree to FlavorWiki’s

Privacy Policy.